Delivery
– Stock orders are dispatched the same day as receipt up until 5pm. Delivery is usually by courier, priced at a flat rate regardless of quantities. FREE carriage to UK mainland is available for all standard sized items on orders over £49.00 inclusive of VAT but can be upgraded to express service at checkout.
Delivery upgrades for standard sized products are available at the following rates / areas:
Returns
– Prior to returning any items, customers must ensure to contact us for a ‘RETURNS AUTHORISATION NUMBER‘ & confirmation or returns address. Failure to do so may result in delayed/failure to refund. Please ensure any returns include a complete Returns Authorisation form.
Please note – B2B – business to business transactions are EXEMPT from the Consumer Contracts (formerly distance selling) – and hence business customers may be subject to restocking charges. It is the buyers responsibility to pay return delivery fees.